Tuesday, Oct 6, 2026 · Last sync 2:10 PM ET
Every record resolves
to the right owner.
Today, 1,238 of 1,284 synced records did. This console traces the other 46 back to the rule, mapping or setting that sent them astray, so it gets fixed once in configuration instead of one record at a time.
Resolved
1,238
active, correct owner
Sync status
Degraded
23 open errors · 4 causes
Inactive owner
14
records, 2 causes
Pod / territory
9
mismatches, 2 causes
Resolution traceHow a HubSpot record becomes an owned Salesforce record · last 24 hours
- HubSpot1,284records changed and queued to sync
- Field mapping1,261accepted by Salesforce↓ 19 rejected · 4 skipped
- Assignment rule1,252matched to the right pod and territory↓ 9 to the wrong pod or territory
- Round robin1,243handed to an active rep↓ 9 to an inactive rep
- Owner sync1,238owner kept on the next sync↓ 5 overwritten with a former rep
- Resolved1,238active, correct Salesforce owner
Fix once, in configuration
What's broken and why
- 9Leads going to a rep who left on Sep 30Routing audit · R1 · 9 recordsSampleRoot cause:
Round robin › SMB Direct, East › members still includes Kyle Morgan (inactive)Fix: Remove Kyle; split his 9 records between Dana and Eli, owners backed up first.Fix pending approval · CL-147 - 9Salesforce rejecting records on company sizeSync errors · G1 · 9 sync errorsSampleRoot cause:
HubSpot Company size (‘51-200’, text) → Salesforce Number of Employees (number)Fix: Map range to range: Employee Range picklist.Fix pending approval · CL-146 - 5MSP leads landing in the SMB Direct podRouting audit · R4 · 5 recordsSampleRoot cause:
Assignment rule runs on create, before the form’s Company type = MSP arrivesFix: Re-run assignment when Company type changes, or route on enrichment “Is MSP”.Earlier fix rolled back · CL-145 - 6School accounts failing to syncSync errors · G2 · 6 sync errorsSampleRoot cause:
Industry picklist has “Education - K12”, HubSpot sends “K-12 Education”Fix: Add one value mapping: “K-12 Education” → “Education - K12”.Not started
Sync errors, last 24 hours
Each change is marked where it shipped23 errors in 24 hours. The Lead Source errors (G3) began 3 hours after CL-144 shipped: a change caused them, not bad data.
Last import
SampleMSP Security Roundtable attendees
412 rows · uploaded 10:31 AM
Checks passed, ready to import
Open import check ›GTM intake queue
6 open · 1 past SLA- Add ‘Partner tier’ to the MSP lead viewSample
- Why did Lakeshore Credit Union’s contact change owner?Sample
- Import trade show list from ThursdaySample
Showing 3 of 6 open requests.
Review 2 changes awaiting approval